RAVIRAJ IT TECHNOSYS PVT LTD ® 

PRIVACY POLICY

Privacy Policy for RAVIRAJ IT TECHNOSYS PRIVATE LIMITED ® 

Last Updated: May 3, 2024

Introduction

This Privacy Policy outlines how RAVIRAJ IT TECHNOSYS PRIVATE LIMITED ®  ("we," "us," or "our") uses and protects any information you provide ("you" or "your") when you visit our website and/or choose to purchase from us. We are committed to protecting your privacy and complying with all applicable Indian laws, including the Information Technology Act, 2000 (IT Act) and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (SPDI Rules).

Information We Collect

We may collect the following information:

• Personal Information (PI): This includes data that identifies you as an individual, such as your name and contact information (email address).

• Sensitive Personal Data (SPDI): This is a specific category of PI that requires stricter protection under the SPDI Rules. We will only collect SPDI with your explicit consent and for a clearly defined purpose. Examples of SPDI we may collect (if applicable) include financial information or passport details.

Obtaining Consent

We will collect your PI through forms on our website and during interactions with our sales team. We will obtain your explicit consent before collecting any SPDI, clearly explaining the purpose of collection and how your data will be used.

Using Your Information

We collect and use your information to:

• Process your orders and provide customer service.

• Improve our products and services.

• Send you promotional emails about new products, special offers, or other information we think you may find interesting (with your consent).

• Conduct market research (with your consent).

• Personalize your website experience.

We will never use your information for any purpose beyond what you have consented to.

Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, following the guidelines set forth in the IT Act. These measures may include firewalls, data encryption, and access controls.

Cookies

We use cookies, small files stored on your device, to track website traffic and improve your experience. You can choose to accept or decline cookies through your browser settings. However, this may limit your ability to use certain features of our website.

Controlling Your Information

You have the right to access, modify, or delete your personal information at any time. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us using the methods provided below.

Disclosure to Third Parties

We will not disclose your information to third parties without your consent, except in the following situations:

• When required by law or legal process.

• To fulfill your order with a third-party vendor (e.g., shipping company).

• If we believe in good faith that disclosure is necessary to protect our rights or safety, or the rights or safety of others.

Dispute Resolution

If you have any concerns about our privacy practices, please contact us. We will work with you to resolve your concerns. You may also have the right to file a complaint with the relevant Indian authorities.

Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

• Email: info@ravirajit.com (preferred method)

• Address: Shop No. 9, Sajjan Plaza, Station Rd, Chinchwad Pune MAHARASHTRA 411033 (for written communication only)

Updates to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Your Agreement

By using our website and/or providing your information to us, you agree to the terms of this Privacy Policy.